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MusicBajaao

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Report a problem

Something went wrong with a performer, a booking or our website? Tell us. A real person from our team reads every report and gets back to you.

Is it happening right now? For example, the performer hasn't arrived. Don't wait for the form: message or call us.

WhatsApp us nowCall +91 63963 75864

What happens next

We aim to reply the same day.

  1. We read your report

    Someone from our team contacts you on WhatsApp or by phone to understand what happened.

  2. We hear the other side

    We talk to the performer (or the customer) and check the details that were agreed in writing.

  3. We help you both agree a fix

    For example the performer makes up for it, settles a payment, or we look for another act who's free.

  4. We act on repeated problems

    If a performer keeps getting genuine complaints, we pause or remove their profile.

What we can and can't do

  • We can listen to both sides, share the details that were agreed in writing, and help you reach a fair outcome.
  • We can pause or remove a performer from MusicBajaao.
  • We can't refund money: payments are made directly between the customer and the performer, and MusicBajaao doesn't hold them.
  • We don't run events, so the show itself is the performer's responsibility, and the venue stays with you or your planner.
  • We're not a court. If you can't agree, you can still take the matter further yourself.

Tell us what happened

The more detail you give, the faster we can help.

  • Have screenshots or the quote? Keep them ready. We may ask you to send them on WhatsApp.
  • Private. Reports are never shown on the website.
  • Fair to both sides. We always hear the other side before we act.

Report a problem

Tell us what happened. It takes about two minutes.

To sort it out, we'll share what you tell us with the other side to hear what they say. By sending you agree to our Privacy Policy and Terms.

Questions about reporting

Ask us on WhatsApp
Will the performer know I reported them?

Yes, if we need their side of the story. We tell them what went wrong so they can answer, and we tell you what they say. We don't post reports on the website.

Can you get my money back?

Payments are made directly between you and the performer, so MusicBajaao doesn't hold your money and can't refund it. We can talk to the performer, share the details that were agreed in writing, and help you both agree what's fair.

The performer hasn't arrived and my event has started. What do I do?

Message or call us straight away with the buttons at the top of this page, and keep trying the performer too. We'll try to reach them and, if they can't make it, look for another act who's free.

What happens to performers who get complaints?

We hear both sides first. If a performer keeps getting genuine complaints, we pause or remove their profile.

I'm a performer. Can I report a customer?

Yes. Choose "A customer" in the form, for example if a customer didn't pay what was agreed. We'll hear both sides in the same way.

Is my report private?

Yes. Reports are kept in our team's records and are never shown on the website. Your mobile number is used only to contact you about this report.